Experiencing technical difficulties? Check out the simple solutions below!

"Clear the Cache"

• Your internet browser stores information, or copies, of websites you have visited to make them load more quickly on future visits. However, storage space for these copies is limited. Streaming large quantities of video can cause this limited space to fill up, making it difficult for your browser to stream additional video. If the video you are trying to watch is freezing, choppy, or not fully loading, then "empty the trash by clearing your cache."

• In order for the video content to stream properly on your computer, you need to have an up-to-date version of Adobe Flash Player - version 8 or higher. The Adobe Flash Player is free, so it won't cost you anything. If you have already cleared your internet browser's cache and video is still not loading, then you need to update your flash player. After installing the latest version of Adobe Flash Player, you may need to restart your computer for the changes to take effect.